ITIL and DPC Seminars (Santander, May 2010)
The RES (Spanish Supercomputing Network) coordinated by BSC and in collaboration with IFCA (Institute of Physics of Cantabria), organized in Santander during 18th, 19th and 20th May 2010 a Technical Training focused on the implementation of ITIL in supercomputing centers and the energy management and cooling of a Data Processing Center.
Regarding the first seminar: descripction of ITIL and its associated methods in order to
know them and apply the principles in the RES operation procedures.
Regarding the second seminar: provide the basic knowledge that should be used to design a HPC PDC and know the common procedures that should be taken into account.
1st Seminar - Implementation of ITIL approach to the technical management of the RES services
First Day (Tuesday, 18th May 2010)
11.00h – Welcome
11.15h – Session 1. Presentation. A services approach (Jesús Marco, IFCA)
12.00h – Coffee Break
12.15h – Session 2. ITIL, A perspective from the company
2a) Implementing ITIL (45’) (Roberto Hidalgo & Carlos San Martín,
CIC-SL)
2b) Steps to certification (45’) (Antonio J. Arévalo Manzano & Miguel
A. Sanz, SATEC)
13.45h – Lunch Break
16.00h – Session 3. ITIL in a HPC center: Leibnitz-Rechenzentrum
3a) LRZ Presentation: ITIL implementation and obtention process of ISO 20000
(1h) (Michael Brenner, LRZ)
3b) Discussion and doubt clarification (45’)
17.45h – Coffee Break
18.00h – Session 4. Basic tools
- A Wiki documentation system (30’) (Jesús Marco & Ibán Cabrillo, IFCA)
18.30h – Session 5. Group Work. Development of an ITIL scheme for a HPC node
19.00h – End of the first day
Second Day (Wednesday, 19th May 2010)
09.30h – Session 6. ITIL in detail: ITIL Books v3 (Jesús Marco, IFCA)
10.15h – Session 7. Practical Aspects
7a) A ticket system: RT (30’) (A. López, IFCA/Javier Bartolomé, BSC)
7b) ITIL and the Administrative Management (30’) (Jesús Marco, IFCA/
David Vicente, BSC)
11.15h – Coffee Break
11.30h – Session 8. Group Work: Services of a HPC operating node
13.30h – Sesion 9. Conclusions (Jesús Marco, IFCA)
14.00h – End of the seminar
2nd Seminar - Energy management and cooling of a DPC
First day (Wednesday, 19 th May 2010)
16.00h – Session 1. Presentation: Understanding to optimize (Jesús Marco, IFCA)
16.30h – Session 2. Introduction to Energy Management (Ángel García, IBM)
17.30h – Coffee Break
18.00h – Session 3. Introduction to HPC cooling equipment and HACS Vs CACS (Ángel
Pérez, APC)
19.00h – Session 4. Workshop: Development of current schemes and sharing
Second Day (Thursday, 20th May 2010)
09.00h – Session 5. Impact on the cost of the services (Jesús Marco)
09.30h – Session 6. Efficiency of a DPC: PUE (Celestino Güemes, Mundivia-Atos)
10.00h – Session 7. Green IT and Behaviour Code
7a) Presentation of Green IT and Behaviour Code (30') (Henry Daunet &
Miquel Pérez, AST)
7b) Test and discussion of monitoring the code of conduct by RES
11.00h – Coffee Break
11.15h – Session 8. Special techniques
8a) Autocooling racks (Iván Gimeno, RITTAL)
8b) DPC in containers (Henry Daunert & Miquel Pérez, AST)
12.15h – Session 9. Simple practical experiences
9a) Direct Air Free Cooling (Fernando Gómez, UC/Jesús Marco, IFCA)
9b) Electric Balance (Oscar Higuera & David García, Talleres Hidalgo)
13.15h – Lunch Break
15.00h – Session 10. Practical work on EU Code of Conduct for Data Centers
(Reporting Form) and its reflection in ITIL
17.00h – End of the seminar
Find here the agenda in pdf format: ITIL Seminar and DPC Seminar
The seminar is quite specialized and is aimed at all the RES nodes tecnhical teams.
